Torrid Forums & FAQ

Does Torrid offer free shipping?

Torrid's shipping policies can vary from time to time. It might be best to visit their site to get the latest up to date info on their shipping policies here. You can always try their homepage to see if they have additional information posted about their shipping policies. They may occasionally po...
Knoji Staff answered this on Jun 20, 2017 Posted in Torrid1 answer — Last reply 2 months ago

Does Torrid offer discounts to military families and veterans?

You can check this page for more information about Torrid's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special off...
Knoji Staff answered this on Jun 16, 2017 Posted in Torrid1 answer — Last reply 2 months ago

Does Torrid offer free returns? What's their exchange policy?

Yes, Torrid does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out Torrid's homepage for additional pages with information on returns and exchanges.
Knoji Staff answered this on Jun 16, 2017 Posted in Torrid1 answer — Last reply 2 months ago

Does Torrid offer a mobile app for iPad, iPhone and Android?

Torrid does not offer an Android, iPhone, or iPad app.  However, you can sign up for their mailing list at the bottom of their main website page.  You can also find them on the social networking websites listed below.   Torrid's Facebook   Torrid's Twitter   Torrid...
Amy Russell answered this on Apr 22, 2013 Posted in Torrid1 answer — Last reply 57 months ago

Does Torrid offer a mobile app for iPad, iPhone and Android?

No, Torrid does not offer mobile apps for iPhone, iPad and Android. If you want to purchase edgy plus size clothes from Torrid, you should just visit the Torrid website and make your purchases there. Torrid online purchases are safe, easy and convenient since they accept debit cards, credit cards, p...
BlogWriter answered this on Sep 2, 2012 Posted in Torrid1 answer — Last reply 65 months ago

What is Torrid's return / refund / exchange policy?

These are the return, refund, or exchange policies of Torrid. All items from the clearance sale category are non-returnable Returned items should be unwashed or unworn The processing time for returns or exchanges is 2 to 4 weeks The shipping costs are the customer's responsibility The custome...
TinTinB answered this on Jul 6, 2012 Posted in Torrid2 answers — Last reply 67 months ago

Does Torrid accept debit cards or personal checks?

Yes, Torrid accepts Debit Cards, which have a Visa or MasterCard logo on the front. They also allow customers to use personal checks and money orders. Keep in mind, however, that when you use personal checks and money orders to order, you have to wait for the funds to clear before you receive your m...
Lauren Axelrod answered this on Jun 24, 2012 Posted in Torrid1 answer — Last reply 67 months ago

What products and services does Torrid sell / offer?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

Where is Torrid located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

How trustworthy is Torrid? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

How much traffic does Torrid's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

Where can I find Torrid's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

What are Torrid's shipping rates and policies? Do they ship internationally? Do they ship on time?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

What are Torrid's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 67 months ago

Does Torrid ship internationally? Which countries do they ship to?

Yes, Torrid ships orders from outside the United States. However, not all countries have the same shipping rates for orders. Some countries also charge custom fees for your order. All international orders usually take 10 to 14 days to arrive via USPS or United States Postal Service. In addition, shi...
Mark Cruz answered this on Jun 18, 2012 Posted in Torrid1 answer — Last reply 68 months ago

Does Torrid accept PayPal?

Yes, Torrid accepts payments from PayPal. In addition, they also accept payments from Credit Cards, MasterCard, visa, American Express, Discover, ATM, Debit Cards (should have Visa or MasterCard symbol). Torrid gift card, check, money order, and store credit are also accepted. However, you have to k...
Mark Cruz answered this on Jun 18, 2012 Posted in Torrid1 answer — Last reply 68 months ago

What products and services does Torrid sell / offer?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 72 months ago

What are the main advantages / key differentiators of Torrid?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 72 months ago

What are the main disadvantages of / common complaints with Torrid?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 72 months ago

What are sites / companies similar to Torrid? How do they compare?

answered this on Dec 31, 1969 Posted in Torrid1 answer — Last reply 72 months ago

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