Does Torrid offer free returns? What's their exchange policy?
What's Torrid returns and exchanges policy? Can you return in-store? How many days do you have to return items to Torrid for a full refund? Do I need a receipt to return my item to Torrid? Do items need to be in new condition?
Free return policies rating: 4.3 - 27 ratings
Yes, Torrid does offer free returns & exchanges.
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Shopping tip: Torrid also offers coupons and promo codes.
You can use Torrid coupons to unlock discounts at their website. View 2 active coupons.
What other shipping & returns policies does Torrid offer? Here's their scorecard:
Free Shipping: No – 22.4k stores offer this | Free Returns & Exchanges: Yes – More details |
International Shipping: Yes – More details | Curbside Pickup: Yes – More details |
Ship to Store: No – 38 stores offer this |

338
May 5, 2019
Yes, Torrid does offer free returns and exchanges. You can find additional information about Torrid's free return policies on their customer service page here. You can also visit their homepage to see if Torrid has posted additional information on their free return policies.
Update: we've found 1,633 more apparel stores like Torrid that currently offer free returns & exchanges and 1,633 apparel stores that are offering free returns & exchanges . You can also view all 11,238 stores that offer free returns & exchanges across all categories.
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This user rated Torrid's free return policies: 4.0
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30
Nov 20, 2019
I’ve returned or exchanged a few items purchased online and in store due to not fitting me correctly as long as you gave your required ID card used paid or gift receipt you’re good to go
This user rated Torrid's free return policies: 5.0
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Torrid FAQ
Does Torrid offer free shipping?
No. Based on our last check on January 21, 2019, Torrid was not offering free shipping policies. Check the full discussion for updated information.
Does Torrid offer free returns & exchanges?
Yes. As of May 5, 2019, Torrid does offer free return policies. View the discussion thread for more details.
Does Torrid offer international shipping?
Yes. As of May 1, 2019, Torrid does offer international shipping policies. View the discussion thread for more details.
Does Torrid offer curbside pickup?
Yes. As of September 30, 2020, Torrid does offer in-store pickup. View the discussion thread for more details.
Does Torrid offer ship to store?
Based on our records, Torrid does not currently offer ship to store options. Check the full discussion to learn more.
View full FAQ